Occasionally a student may receive the following error message: “Sorry, we could not process your request. We can’t find a valid email address for you. Set your email address in your learning management system (LMS), and then try again.”
To fix, students need to:
- Click on their name in the top right corner of Buzz
- Then select settings
- Uncheck the box that says “Hides my email address from external LTI websites”
- Select save in the top right corner