The cache saves versions of pages to help load them faster. Even after an update is made to a page, sometimes the page will load from the cache instead of loading the updated version. Clearing the cache forces the browser to load the updated version of the page.
If someone needs to clear the cache for your browser, follow these steps.
For Chrome:
- On your computer, open Chrome.
- Copy chrome://settings/clearBrowserData and paste into the address bar.
- Once there, at the top, choose a time range.
- To delete everything, select All time.
- Next to “Cookies and other site data” and “Cached images and files,” check the boxes.
- Click Clear data.
- Exit/quit all browser windows and re-open the browser.
For Firefox:
- From the History menu, select Clear Recent History.
- If the menu bar is hidden, press Alt to make it visible.
- From the Time range to clear: drop-down menu, select the desired range.
- To clear your entire cache, select Everything.
- Next to “Details”, click the down arrow to choose which elements of the history to clear; to clear your entire cache, select all items.
- To clear your entire cache, select all items.
- Click .
- Exit/quit all browser windows and re-open the browser.