Manually Connecting the Shopping Cart to a Buzz Account

If a new student purchases their registration and a course and you can see the order in the shopping cart but a Buzz account was not created for them, here are steps to get this fixed. 

1. Look up the student in the shopping cart and Skyward for their information
2. Create the student account in Buzz
   1. Open Buzz
   2. Select Users
   3. Click on the + in the top right corner
   4. Username = student ID number
   5. Enter their first and last name
   6. Create a password that is easy to communicate
   7. External ID = StudentID, school number, grad year 
      1. Ex: (1234567,790, 2022)
   8. Enter email address
   9. Description = Grad year and registration end date
   10.  Enter Grad year
   11. Enter registration end date
   12. Select Create at the top 
3. Once their account has been created, go back to Users and search for them
4. Select their account
5. Copy their User ID (the number we use when we proxy as them in Buzz)
6. In the shopping cart, search for the student
   1. Select Users and then All Users
   2. Enter their Student ID number in the search box and hit Enter
   3. Hover over their picture in the Username column and select Edit
   4. Scroll down to find the box titled Brain Honey ID
   5. Enter their User ID that you copied from Buzz (the number we use to proxy as them)
   6. Scroll to the bottom and be sure to select Update User
7. This will connect their shopping cart account to their Buzz account so the units they purchase from now on should add properly
8. Go to the student’s orders to see what units they bought and manually add them to the student’s account in Buzz. See the Manually Adding a Unit article for instructions how.
9. Be sure to also add their orientation course. See the Manually Adding the Orientation Course article for instructions how.