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Checking if Credit Card Will Work in TES

By TES
  1. Select Receipts
  2. Then select Credit Cards – Ingenico – Receiver
  3. The red text should say Connection Open
    1. If it is, then the card reader will work
    2. If it is not:
      1. Select File
      2. Then select Define Workstation
      3. At the bottom of this window, the box that says Receiver IP should match the receiver IP that is listed at the top of your computer screen, on the right. 
        1. Example: 10.10.10.10
        2. Then select the green Save button
      4. This should allow the card reader to connect and let you take payment

Verifying Payments in TES

By TES

Note that if a student hasn’t made a payment in the current school year, they won’t show up in TES yet and you’ll need to add them. See Adding a Student in TES for instructions.

  1. Login to TES
  2. Make sure you’re in the correct school year and hit OK
  3. Select Receipts 
  4. Select Student Control Center
  5. Type in the student’s ID number in box labeled: ID and hit Tab on the keyboard to search
    1. Every payment the student has made will appear, including those from the shopping cart and TES
    2. Those made in the shopping cart will have more information displayed, such as the Location, Account and Course Number
    3. Payments made in TES likely have little info displayed aside from the Amount Paid

Taking a Payment in TES

By TES

(If your TES isn’t updated/downloaded properly, contact Supervisor, Emily, or McKay to help get it set up for you)

  1. Open Microsoft Remote Desktop 
  2. Select TSPlus
  3. Login with your ASD universal login and password
  4. Make sure you have selected the correct school year and click OK
  5. Select “Receipts” then “Fee Sheet” in the dropdown menu.
  6. Search the student’s ID number or last name (you will need to type in the ID number, no copy and paste, then hit “tab” for it to search.)
    1. IF THE STUDENT IS NOT ALREADY IN THE SYSTEM: 
      1. Select the download button (to the right of the Name box). 
      2. Select “Insert.” 
      3. Under the Name column, enter the student’s name in this format: lastname, firstname
        1. Ex: Smith, John
      4. Under the Code column, enter the student ID number
      5. Then choose “Select.”
  7. Once you have selected the student, then check “School Required Fee” on the right side.
  8. Select the fee(s) you will be charging by checking the P column. Double check it is correct!
    1. Make sure the price of the fee is corresponding with the price of the product the student is purchasing.
  9. Select “Card” and then “Credit Card” in the pop up window.
  10. On your card reader select “Enter Card” using the F1 button (it may take a few moments to show up.)
  11. Enter the information and select the green button after each section (card number, expiration date, CVC)
  12. On your computer screen it will say if the card was approved or declined.
  13. If approved, select the green square.
  14. This will take you to a receipt page. Download the pdf to send it if needed. (ex. For a school) 
  15. Close the fee sheet when done.
  16. Make sure to completely close out of TES when finished as it will create issues for the financial secretary if you don’t. 
  17. If you have any questions, feel free to contact the Financial Secretary for assistance

After taking a payment in TES, be sure to update in Buzz and update or create the subscription in the Shopping Cart so that they are connected. See the “Adding a Subscription Manually” article if the need applies.

Adding a Student in TES

By TES
  1. (Make sure you are signed into TES from the Remote Desktop)
  2. After logging into TES, select Receipts at the top
  3. Then select Student Control Center
  4. Select the download button (to the right of the Name box). 
  5. Select Insert
  6. This will pull up the Master File. At the top of this Master File window, select All
    1. Check first to see if the student is showing up under All
      1. To the right of where it say Searching for, start typing the student’s name
        1. BE SURE TO TYPE LAST NAME IN FIRST
      2. Hit tab after to pull up the list of student’s names in TES
      3. If the student’s name is not listed highlighted in blue at the top, we’ll need to enter them in
  7. Select Insert again
  8. Under the Name column, enter the student’s name in this format: lastname, firstname
    1. Ex: Smith, John
  9. Under the Code column, enter the student ID number
  10. Then choose “Select.”