How to Solve the False “Out of District” Registration Fee

When this happens, typically the website has removed the student’s school and is thinking they aren’t a student within the district. This just needs to be updated.

1. If proxying as the student…
   1. Log in to eastshore.alpineschools.org/wp-admin
   2. Go to the Dashboard.
   3. Search the student in “Users.”
   4. “Switch to” to the student
   5. Click on My Account
   6. Select Account Details on the bottom left
   7. Under School, select the correct location
   8. Be sure to hit Save Changes
2. If guiding the student to do it themselves on their end, 
   1. Have the student click on My Account
   2. Select Account Details on the bottom left
   3. Under School, select the correct location
   4. Be sure to hit Save Changes
3. They can now remove the out of district charge from their shopping cart. If applicable, it should instead charge the proper fees