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Editing a Subscription in the Shopping Cart

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byJordan Bender
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  1. Go to the Dashboard
  2. Click on “WooCommerce
  3. Select Subscriptions
  4. Under the search bar that says “Search for a customer… “ enter their student ID number and then select Search Subscriptions on the right hand side
  5. Click on the number under the Subscription column for the subscription
    1. Things you can do:
      1. Add a note 
        1. Be sure to click both Add under the note box AND the blue Update button towards the top to save it
      2. Manually expire a course or registration
        1. However, you cannot reactivate a unit or registration that has already expired this way
      3. Change the end date for a unit or registration that has not already expired
        1. Under the schedule box, select the end date box and change to the appropriate date
      4. Be sure to hit the blue Update button after any changes for them to save properly
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